Digital transformation can no longer be an option, but rather a necessity for every organization to grow sustainably. It is no exception for multinational giant such as KPN Corporation which has five main business pillars: Plantation (Upstream), Downstream, Cement, Property, and Trading. However, as the business grows along with the addition of its operational offices in various countries ranging from Indonesia, Singapore, Malaysia, Vietnam, and Africa, it presents great challenges in managing an increasingly complex IT infrastructure.
Cloud computing is the technology KPN Corporation has opted for to address the challenges of IT infrastructure complexity. While cloud computing offers flexibility, scalability, faster innovation, improved collaboration, and better security, a new challenge looms: how to control the costs of utilizing cloud services.
Cloud cost management is essential and therefore becomes a key focus for KPN Corporation to ensure operational efficiency and manageable IT expenses to accelerate their digital transformation initiatives.
According to Frans Albert Siman, Corporate ERP Head of KPN Corporation, this is the reason why his company turned to NCC (Nebula Cloud Console) cloud managed services from Central Data Technology (CDT) since 2022. The result, this year KPN Corporation managed to increase efficiency and reduce cloud services costs by 40%.
KPN Corporation Turns to CDT Cloud Managed Services for Cost Efficiency
Before turning to CDT’s NCC cloud managed services, KPN Corporation identified several challenges with its previous managed services. These included a less optimal solution, unmet response times, as well as coordination constraints due to the location between the service center in Jakarta and the service provider’s center overseas. This resulted in an increase in KPN Corporation’s cloud costs.
“Through recommendations from AWS and driven by the goal of lowering cloud service costs by 20%, we turned to Indonesia-based CDT services so that it could provide faster service according to the company’s needs. Within the first three months, CDT has not only achieved the cost savings target we set, but also improved security, system recovery, and server specifications,” said Frans.
In the first year of working with CDT, KPN Corporation felt the benefits of its cloud service costs, which have dropped by around 40% since the company adopted CDT’s solution. In the second year, the service remained stable with no unplanned disruptions, while continuing to maintain the cost efficiencies achieved.
KPN Corporation Improves Security and Innovation with CDT Cloud Managed Services
In the aspect of security, KPN Corporation has made significant improvements. In the early stages of implementation, CDT’s assessment of the system infrastructure revealed that various aspects of performance were not yet up to standards. Through a structured and continuous improvement approach such as architectural improvements, access stringencies in all lines of KPN Corporation’s infrastructure were successfully improved to comply with security regulations, ensuring a standardized system.
The system reliability delivered by CDT has also opened up many new opportunities for KPN Corporation. According to Frans, his team is now more confident in developing system integration with other services, such as host-to-host internet banking and integration with customs.
CDT Cloud Managed Services to Support Business Digital Transformation
With NCC cloud managed services from CDT, KPN Corporation has successfully overcome operational challenges, reduced costs, and supported business growth and innovation. This experience emphasizes the importance of choosing the right partner in managing complex technology infrastructure. CDT, as an AWS authorized advanced partner, provides effective and efficient solutions for companies like KPN Corporation, supporting them in achieving successful and sustainable digital transformation goals.
NCC is a cloud management platform that gives businesses the flexibility to customize cloud operations according to their needs, and supported by CDT’s experienced and certified cloud managed services team to take their cloud journey to the next level. For more information regarding NCC, please visit the NCC page or contact us via the following link.
